Posted in Harvard Learnings, Uncategorized

Get Ready for the Difficult Conversation

Frame your mindset:

You may feel angry, stressed, upset, irritated but channelize your mind in a positive way. For example, You are not going to say NO to your boss, you are offering an alternative solution. Always believe that there is a creative way to solve the problems.

Empathize the Counterpart:

Prepare and try to answer a list of questions from your counterpart’s view. Behind every move, there should be a rationale element which you are not aware.

Prepare Well Enough :

You won’t know ahead what is going to happen during the conversation. But still prepare the list of question you want to get clarified off . You may talk just of ten minutes, but the preparation will have huge payoff.

Vent Out: 

Talk your feelings, emotions to a trusted person. Never pile up your emotions. If you pile up, it will spill over. So it’s better to talk it over before talking it over to your counterpart.

 

Source : https://hbr.org/2016/04/how-to-mentally-prepare-for-a-difficult-conversation

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Author:

First Woman in India Designated as EQ fellow from www.6seconds.org | Sr. Executive HR - BHEL | Instructional Designer | Content Writer | EQ Assessor | NLP Practioner | TA Practioner

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