Posted in HR Trends, Uncategorized

Assertiveness

assertiveness resized

What: Standing for your rights without hurting others

Why it is important: Generally when we communicate to others, there are three possibilities of responding:

Passive : Loose yourself      Aggressive:Loose Others        Assertive : “Win-Win”

Where/when: When you are able to say what you want to say without hurting others’ feeling.

How:

The three-line assertion technique:

1. You understand and summarize the facts of the situation.
2. You indicate your feelings towards the situation.
3. You state your requirements, reasons and benefits to the other party, if appropriate.

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Author:

First Woman in India Designated as EQ fellow from www.6seconds.org | Sr. Executive HR - BHEL | Instructional Designer | Content Writer | EQ Assessor | NLP Practioner | TA Practioner

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